Telephone Systems Kent - from tecwork
Get WOW Factor Telecoms
Experts since 1998
Getting Telecoms sorted for a small to medium sized business can be confusing, time-consuming and if you aren't careful, expensive!
tecwork have helped hundreds of Kent and Sussex based organisations since 1998.
Whether you are a 1 person business or an organisation with 200 staff, we can help you decide on the right solution....
We provide the design, delivery, installation, training and support....
The whole thing!
Bespoke pricing - always
Every customer is different - we don't just give you a brochure and a price list.
We visit, audit, demonstrate, manage and deliver....
Response times less than 1 hour
Normally, we respond to customer faults within 10-60 minutes.
Maximum 4 working hour SLA
Proper Ticketing system
All customer faults go immediately into our Freshdesk ticketing system.
That way we can manage and measure service levels.
One Bill
Our customers get all their Telecoms, IT and Internet products on single monthly bill.
Remote Monitoring and Management
Our customer systems are actively managed and monitored.
Quite often, we know there is a problem before you do!
Market-leading Systems
Our partners include Microsoft, 3CX, AWS -
No niche products here!
Nothing is outsourced
The tecwork staff do everything.
Design, delivery, install, training, support and billing.
Simple and fair
Our contracts can be 1 month rolling, 12 months or 3 years but only where it is warranted.
No unfair clauses.
We are Proactive
Unlike nearly all telecoms suppliers who only get in touch when the contract is due for renewal, we like to have regular account reviews.
Reviews
“tecwork are incredibly proactive.
We were in a situation where our telecommunications were letting us down, customers were struggling to make contact, and our customer service was at risk of becoming compromised.
tecwork guided us through the myriad of products in the market and helped us implement the right solution. They’re competitively priced and the team are super helpful, friendly and professional. What more could you ask for. ”
- Richard Ayres – Director – BHW Group
“We have had a positive and transformative experience in telephony with tecwork.
The system is great and their support is excellent. The cost saving is aIso most welcome. I can’t recommend them highly enough.”
- John Morgan – MD – Helios Homeopathy – Tunbridge Wells, Kent and London
Customer Video Testimonial
Don't take our word for it - watch the video from one of our customers explaining how we have impacted their business.
